Mortgage Financing Release Notes March 2024

Executive Summary:

Our latest release enhances the mortgage experience with greater application flexibility and system reliability, alongside significant user interface improvements. By enabling application withdrawal and updates, bolstering backend infrastructure, and streamlining user interactions, we’re delivering a more efficient and user-friendly platform for the mortgage industry.

Application Manager Enhancements

• Application Process Flexibility: Introduced features to enhance flexibility in the mortgage application process:
  • •Users can now withdraw a mortgage application if they change their mind or need to update information.
  • •Implemented a feature to undo the decline of a mortgage application, allowing for reconsideration or correction of application details.
  • •Added updates to improve the mortgage application experience, including label changes for purchase amounts, an option for additional farmland, and the possibility of 0% cash down on applications.
  • •Developed backend support for creating and managing comments within mortgage applications, ensuring a smoother communication flow.
    #13335, #13334, #13390, #13101, #13102, #13103

Reliability Improvements

• System Infrastructure Updates: Strengthened our system infrastructure to bolster reliability:
  • •Enhanced the setup of the lending application and vendor integration resources to support a more robust lending process.
  • •Upgraded our database architecture to enhance performance and security across our platforms.
    #13147, #13145

Portal Updates

• User Experience and Functionality Enhancements: Made several improvements across all portals to enhance user experience and portal functionality:
  • •Fixed an issue where document links were not displaying correctly in the partner portal.
  • •Addressed the problem with the mortgage dashboard not reloading as expected.
  • •Standardized title fonts and formats across the partner portal for a more cohesive look and feel.
  • •Introduced a user notification (‘toast’) for successful comment submissions, enhancing feedback for user actions.
  • •Implemented pagination for loan comments to improve navigation and manageability of discussions.
  • •Updated loan status to include a “Booked” option, reflecting the current state of loans more accurately.
  • •Added a “Withdrawn” status for mortgage applications, providing clearer visibility into the application’s lifecycle.
  • •Made updates to third-party customer identification across portals to enhance integration and data accuracy.
    #13342, #13397, #13385, #13246, #13321, #13340, #13148, #13121, #13337